MADISON - Comprehensive customer service and technology improvement efforts already underway at the Wisconsin Department of Workforce Development will get a major boost thanks to a $6.84 million Equity Grant awarded by the United States Department of Labor (USDOL)...

...The grant will allow the UI Division to enhance its current efforts to ensure that more information is available in Spanish. In addition, the grant will provide funds to translate UI information into other languages that may be spoken by Wisconsin claimants, including Spanish, Hmong, Mandarin, Somali, German, and language families spoken by Native American Tribes in Wisconsin. Language translation will be prioritized based on the percentage of LEP claimants in Wisconsin that report that language as their primary language. The grant also provides funding to enhance DWD`s ability to collect demographic data of claimants to better target future services....

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